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(916) 534-0027

Privacy Policy - Garage Door by Atkins

Effective Date: January 13, 2026
Last Updated: January 13, 2026.

Garage Doors by Atkins & Co (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://garagedoorsbyatkins.com, contact us, request service, or otherwise interact with our business (the “Services”).

If you do not agree with this Privacy Policy, please do not use our Services.

1) Information We Collect

A. Information you provide to us
We may collect information you voluntarily provide, including:

  • Contact details: Garage Doors by Atkins & Co., (916) 534-0027, admin@garagedoorsbyatkinsandco.com, 8184 Alpine Ave Ste A Sacramento Ca, 95826

  • Service details: service address, garage door/opener details, photos you send, appointment preferences, messages, and notes about the job

  • Payment information: payment status and transaction details (we typically do not store full card numbers; payments are processed by third-party payment processors)

  • Communication records: calls, texts, emails, and chat messages (including recordings where permitted by law)

B. Information collected automatically
When you visit our website, we may automatically collect:

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring URLs

  • Cookies and similar technologies: to help the site function and measure performance

C. Information from third parties
We may receive information from:

  • Scheduling tools, CRM systems, or payment processors

  • Advertising partners (e.g., call tracking or lead platforms)

  • Review platforms (e.g., if you leave a review)

We use information to:

  • Provide, schedule, and complete service calls and installations

  • Communicate with you about appointments, estimates, invoices, and follow-ups

  • Send service-related messages (e.g., arrival updates, confirmations)

  • Improve our website, services, and customer experience

  • Prevent fraud, protect safety, and enforce our policies

  • Comply with legal obligations (tax, warranty, insurance, safety, recordkeeping)

2) How We Use Your Information

3) How We Share Your Information

We do not sell your personal information in the traditional sense. We may share information in these situations:

A. Service providers

We may share information with vendors who help us operate, such as:

  • Payment processors

  • Website hosting and analytics providers

  • Scheduling/CRM tools

  • Communications tools (phone/SMS/email providers)

  • Marketing or advertising vendors (limited to campaign performance and lead attribution)

B. Business operations

We may share information with:

  • Technicians/contractors performing services on our behalf (limited to what they need to do the job)

  • Warranty partners/manufacturers when required for parts, warranties, or support

C. Legal and safety

We may disclose information if required to:

  • Comply with law, court orders, or government requests

  • Protect rights, property, and safety of our business, customers, or others

  • Investigate fraud or security issues

D. Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4) Cookies, Analytics, and Advertising

We may use cookies and similar tools to:

  • Operate and secure the website

  • Understand traffic and site usage (analytics)

  • Measure marketing effectiveness (e.g., call tracking or conversion tracking)

You can control cookies through your browser settings. If you disable cookies, some site features may not work.

5) Text Messages and Calls

If you provide your phone number, you may receive calls or texts related to:

  • Appointment scheduling and reminders

  • Service updates (e.g., technician arrival)

  • Estimates, invoices, and customer support

Message frequency may vary. Message and data rates may apply. You can opt out of marketing texts (if any) by replying STOP. Service-related messages may still be sent when necessary to fulfill a request.

6) Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide Services

  • Maintain business records (including tax/warranty)

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion (subject to legal/business exceptions)

  • Opt out of certain marketing communications

To make a request, contact us using the information in Section 12.

8) Your Privacy Choices

If you are a California resident, you may have the right to:

  • Know what personal information we collect, use, disclose, and (if applicable) sell/share

  • Request deletion of personal information (with exceptions)

  • Correct inaccurate personal information

  • Opt out of “sale” or “sharing” of personal information (as defined by California law)

  • Limit use/disclosure of sensitive personal information (if applicable)

  • Not be discriminated against for exercising your rights

Categories of information collected: identifiers (name/contact), commercial information (service history), internet activity (website usage), and potentially photos you provide for service evaluation.
Purpose: providing services, business operations, security, marketing/analytics, and legal compliance.
How to submit a request: contact us at the details below. We may need to verify your identity before responding.

Optional link/line if you run targeted ads:
Do Not Sell or Share My Personal Information: https://www.garagedoorsbyatkins.com/book-appointment?service=Contact+Us

9) California Privacy Notice (CCPA/CPRA) — If Applicable

10) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

11) Third-Party Links

Our website may contain links to third-party sites (e.g., review platforms). We are not responsible for their privacy practices.

12) Contact Us

If you have questions or requests about this Privacy Policy, contact:

Garage Doors By Atkins & Company
Email: admin@garagedoorsbyatkinsandco.com
Phone: (916)534-0027
Address:8184 Alpine Ave Ste A Sacramento Ca, 95826

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